My item is defective Dorien Wheatle February 08, 2023 02:24 Updated Please contact us at 646-971-9911 or firstname.lastname@example.org with your full name and order number. Our support team will provide instructions for you to return your product or receive a replacement. Related articles I placed an order but I changed my mind or the item doesn’t fit my needs When will I receive my refund? My frame or artwork arrived with damaged glass or plexiglass. Can I have only the glass or plexiglass replaced? Does my frame come with hanging hardware? Does Americanflat offer expedited shipping? Comments 0 comments Article is closed for comments.