We will happily accept merchandise within 30 days of receiving your product. The product must be in its original condition. A 20% restocking fee will be charged.
RETURNS STEPS:
-Ship the order back to our Ontario Warehouse Address: 4750 Zinfandel Court Suite B - Ontario, CA, 91761.
-Send us the tracking number of the return order with your full name and order number to help@americanflat.com.
-Once we received the item back and we confirm it is in good condition, the refund will be issued to your payment method. It can take 5-7 business days for the money to become available.
*Please note that our return policy does not cover accidental damages caused by incorrect use or improper care.
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