I placed an order but I changed my mind or the item doesn’t fit my needs

We will happily accept merchandise within 30 days of receiving your product. The product must be in its original condition. 

RETURNS STEPS:

-Ship the order back to our Ontario Warehouse Address: 4750 Zinfandel Court Suite B - Ontario, CA, 91761.

-Send us the tracking number of the return order with your full name and order number to help@americanflat.com.

-Once we received the item back and we confirm it is in good condition, the refund will be issued to your payment method. It can take 5-7 business days for the money to become available.

*Please note that our return policy does not cover accidental damages caused by incorrect use or improper care.